Steve Chipman

Steve Chipman has worked in the CRM consulting industry for over 15 years. Steve and his associates have helped hundreds of organizations with CRM and marketing automation strategy, selection and implementation.

CRM for Hospitals

While the CRM (customer relationship management) needs of hospitals are very different from those of commercial enterprises and other types of nonprofit organizations, Healthcare CRM systems are being adopted by hospitals to address a variety of business needs. A proven benefit is greater prescription adherence which leads to reduced readmission rates. The Issues Facing Your …

CRM for Hospitals Read More »