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8 Website Issues That May Be Costing You Sales Leads

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Website Issue: Broken LinksWebsite issues can have a detrimental affect on your SEO.

Good SEO is the sum of many little things done well. Conversely, if a lot of little things are on your website are not done right, the cost can be less website traffic.

Less website traffic means fewer visitors that you can potentially convert into marketing prospects. Fewer marketing prospects means not as many marketing qualified leads (MQLs) for your sales team.

Otherwise stated, these issues hamper your company’s content marketing efforts. Your team can spend a lot of time writing great content. However, Google won’t see your website in quite as favorable a light if it has a number of problems.

In fact, Google announced that starting in 2021, it would start to put even more emphasis on a page’s user experience.

Common website issues

Here are some common issues, what they mean and how to fix them.

If you are a business owner, your marketing manager (or outside marketing consultant) and your web designer should be able to address these in tandem.

1. Broken internal links

It’s good practice to un-publish older blog posts that get “low to no” traffic. However, sometimes content that has been unpublished had links from other pages. Since those links now go to an error page on your website (technically called a 404 error), they are considered to be broken.

The fix is to simply remove those broken internal links from your content. Alternatively, you could replace broken links with links to relevant, currently published content.


Note: To see your website’s 404 error page user experience, enter this into your browser’s address bar: https://yourdomain.com/[somerandomtext] .

You may find that this page could better reflect your brand and messaging.

 

2. Broken links to external sites

It’s also good practice to link your blog posts to one or two external pages. However, the owners of websites you have linked to in the past may unpublish pages and posts for their own reasons. When that happens, you end up with broken links to those sites.

Salesforce.com 404 Error Page

The fix is the same as in #1 above—remove or replace the link.

3. Internal links to Insecure Pages

At some point, your web designer may have added an SSL certificate to your website. This changed all your URL prefixes from HTTP (insecure) to HTTPS (secure). However, you may still have links within your content that reference internal pages using the old HTTP prefix.


PRO TIP

A WordPress admin can run the following SQL statement on the wp_posts MySQL table to update all internal HTTP references in blog content:

update wp_posts set post_content =
replace(post_content,’http://yourdomain.com’,’https://yourdomain.com’)

 

4. Orphan pages

Unless there’s a page that you don’t want the general public to see (maybe it’s a page only for your customers) all pages should have an internal link from the menus or from another page.

Internal links are important to Google, but are often overlooked.

5. Missing H1 headings

Google Docs Heading StructureMicrosoft Word and Google Docs make it easy to structure a document with a hierarchy of headings for readability. The same concept applies to website content.

Including a single Heading 1 (or H1 heading in webspeak) on each website page is one of the most fundamental of SEO conventions. Yet amazingly, many WordPress theme developers do not set the default page and post titles to H1 headings.

You can use a free browser extension called SEOQuake to see if your pages and posts have H1 (and other) headings.

If you don’t have H1’s, ask your web designer to update your site.


Note: it’s up a content author or editor to include H2 and/or H3 headings in the body of a page.

 

6. Empty meta description tag

By adding text to a page’s meta description, you have partial control over what someone sees in the search engine results snippet. “Partial”, because Google displays what you put in a meta description only 37% of the time.

The other 63% of the time, Google puts whatever it wants to in the snippet. Still, it’s worth including a meta description on every page to encourage clicks through to your website. This is what it looks like when your meta description is used in the snippet:

Meta Description in SERP Snippet

The aforementioned SEOQuake will tell you whether or not a page has a meta description.

7. Large files

You may have uploaded some large image files in the past without first resizing and compressing them.

WordPress users can use a tool like reSmush.it to optimize all of their website’s images.

If you only have a few large image files, you can run them through a site like TinyPNG and then re-upload them.

8. Slow pages

Slow pages result in fewer website visitors. Why? Because if it takes just a few seconds for a page on your site to load, that may be long enough for some people to hit the “back” button on their browser.

Addressing slow pages is a fairly broad topic. You can start by reading our post about Google’s performance measuring tool.

How can you get a report of these issues?

While a browser extension like SEOQuake is good for spot checks, how can you get a website-wide report of these types of issues?

Ahrefs.com, a popular web analytics company, is now offering a their Site Explorer and Site Audit capabilities for free. The brand for this limited feature set is Ahrefs Webmaster Tools (AWT).

Anyone in your company who is a property owner in Google Search Console (GSC) can create their own free account. There are three other ownership verification methods available if you don’t want Ahrefs to connect to your GSC account.

Once someone is signed up, they can add any of the Google Search Console properties as projects within AWT.

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