CRM Upgrade
Should You Upgrade or Re-Implement Your CRM?
Many companies that have a CRM system that was implemented in, say, 2006 or earlier, are finding themselves “stuck” in an older version of their
April 25, 2012
Recent Blog Posts
CRM Integration
What Does CRM to ERP Integration Mean?
Often, people involved in the CRM buying process for their organization express an interest in integrating a new CRM system with their legacy ERP or
March 19, 2012
CRM Features
Should You Use CRM Leads?
If your company is new to CRM or there are plans in place to switch from a contact manager to a new CRM system, you
February 15, 2012
Data Migration
Preparing Your Legacy Data for a CRM Migration
It’s common for companies that have been using a older contact manager or a CRM system for many years to have inconsistent field data, including
December 16, 2011
Buying CRM
Salesforce vs. SugarCRM
The salesforce.com vs SugarCRM competition is heating up. SugarCRM recently received $40 million in funding from Goldman Sachs. In 2013, Salesforce.com continued on its aggressive acquisition path and
November 15, 2011
Buying CRM
Vertical Market Software vs. Customized CRM
Over the years, many vendors have developed vertical market software applications — applications designed from the ground up for a specific industries. Contact management and
October 23, 2011
Buying CRM
Customer Support – CRM vs. a Point Solution
If your company provides customer service or technical support directly to end customers, is the customer support functionality available within most leading CRM systems sufficient
September 24, 2011
Buying CRM
5 Questions to Ask a Prospective CRM Consulting Company
Your company is switching to a new CRM system and you are interviewing CRM consulting companies as part of the process. While there are a
September 18, 2011
Buying CRM
5 Reasons Companies Make a CRM Investment
At CRM Switch, we are true to our brand and mainly cover topics related to switching from a legacy CRM system to a new one.
August 13, 2011
Buying CRM
CRM Ease of Use vs. CRM Adoptability
Over a decade ago, when CRM was a relatively new technology, certain systems were notorious for being difficult to use — particularly for salespeople. CRM
July 8, 2011
Buying CRM
10 Questions to Ask Yourself About CRM Vendors
If your company is considering switching to a new CRM and is looking into the various vendors, here are a few questions that you can
July 7, 2011
Data Migration
The Essential Steps of a CRM Data Migration
A proper CRM data migration is often more than a simple point and click proposition, despite the ability of CRM applications to import data and
June 23, 2011