Recent Blog Posts

The salesforce.com vs SugarCRM competition is heating up. SugarCRM recently received $40 million in funding from Goldman Sachs. In 2013, Salesforce.com continued on its aggressive acquisition path and

Over the years, many vendors have developed vertical market software applications — applications designed from the ground up for a specific industries. Contact management and

If your company provides customer service or technical support directly to end customers, is the customer support functionality available within most leading CRM systems sufficient

Your company is switching to a new CRM system and you are interviewing CRM consulting companies as part of the process. While there are a

At CRM Switch, we are true to our brand and mainly cover topics related to switching from a legacy CRM system to a new one.

Over a decade ago, when CRM was a relatively new technology, certain systems were notorious for being difficult to use — particularly for salespeople. CRM

If your company is considering switching to a new CRM and is looking into the various vendors, here are a few questions that you can

Many companies choose not to upgrade their legacy contact manager or CRM system to a new one. Instead, they update their existing system. Here are