Free Resources for CRM Buyers
Get the most out of your upcoming CRM investment
The Ultimate CRM Buyer's Guide
A decade of experience helping organizations with CRM strategy, planning, and selection is distilled into a helpful business-level guide.
The CRM Buyer’s Cheat Sheet
Our popular CRM Buyer’s Cheat Sheet provides the steps in a CRM buying process proven across time and industries.
CRM Readiness Calculator
This calculator will help you determine if your organization is prepared to make a significant investment in a CRM platform.
CRM Cost Calculator
The total cost of ownership (TCO) of CRM is more than most people think. This calculator accounts for a range of one-time and ongoing expenses.
CRM Blog
A selection of articles for learning about how organizations benefit from CRM and the best ways to match CRM software vendors and implementation companies with business requirements.
Reasons To Use These Tools and Resources
While overall, customer relationship management software projects are more successful than ever, they are still susceptible to falling short of expectations and even outright failure.
These vendor-independent CRM preparedness and buying resources will position your organization to realize more significant benefits from an often costly investment.
Whether you are an IT project manager, a sales leader, or a senior executive, you are likely to find value in these free tools and resources.