While we continually strive to provide useful, engaging, and insightful information about CRM, sometimes it’s good to go straight to the source. With that in
The thought of storing thousands of pieces of customer data in the cloud can raise red flags for decision-makers. With the frequent headlines about data
Sometimes the best indicators of where things are headed at the intersection of business and technology are our own evolving habits and processes as employees.
Nonprofit organizations often have unique needs when it comes to implementing a CRM solution. While for-profit businesses are focused on engaging customers and convincing them
Smartphones have taken the world by storm not only for consumer applications but for business use as well. Many people who are looking for a
Halfway through Q4, and with the holiday season quickly approaching, a lot of B2B and non-retail related businesses often find things starting to slow down
CRM (Customer Relationship Management) technology has become a requirement for quality customer service in today’s fast-paced digital environment. By deploying CRM solutions, businesses unlock the
“You can lead a horse to water, but you can’t make it drink”. As it goes with horses, so it often seems to go with
Not every business needs or will benefit from CRM. They are few and far between, but they do exist. Other businesses don’t realize how much
People don’t like change. Once they’ve been doing something one way, it can be incredibly difficult to get them to accept a better way of
As standalone software, CRM has a lot to offer. It can manage and track customer interactions, standardize customer service experiences, and simplify the sharing of
Your CRM system is hungry. Right now, it’s hungry. It’s always hungry. For data. If you’re a sales or marketing manager, you probably spend a
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