April 29, 2022
According to Statista, the 2021 CRM market revenue share in the U.S. was as follows: Vendor Market Share (%) Salesforce 23.8 SAP 5.1 Microsoft 5 Oracle 4.9 Adobe 4.8 SugarCRM 2 HubSpot 1.8 Zoho CRM
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September 2, 2017
Selecting a small business CRM is about understanding the drivers of successful customer and prospect relationships. A sales team that relies on face-to-face meetings will have different CRM requirements than employees of an e-commerce startup.
December 26, 2016
In a flat world, does it matter to a CRM buyer where a CRM company is headquartered? Generally not. However, there are cases in which the location of a CRM company can influence a CRM
January 4, 2016
In a previous post, we wrote about interest in marketing automation vendors, based on Google brand searches over the course of 2015. Not surprisingly, we discovered that the search term “hubspot” registers as having the
October 21, 2014
Marketing automation and CRM are two different systems with the same underlying purpose. They’re both designed to increase sales by improving your ability to communicate with customers and potential customers. With this shared purpose in
October 14, 2014
With so many big name vendors dominating the news, it would be understandable to wonder, “is there any room left for new CRM startups?” With industry giants like Salesforce, Microsoft, Oracle, and others in the
September 23, 2014
If anyone still had any doubts about the potential of the wearable market, the introduction of the Apple Watch should serve to remove them. By some estimates, the wearable market is currently growing at ten
March 4, 2014
A recent IDG study predicts that enterprises will spend about $8M on big data in 2014, while 70% of enterprise organizations have already or are planning to deploy big data related initiatives. The big promise
February 25, 2014
Picture this: you’re driving home from the office and an alert pops up on the dashboard of your car, letting you know that your tire pressure is low, prompting you to stop by the gas
January 28, 2014
Since the mid-1980s, CRM software has undergone an incredible evolutionary process. From a basic contact management platform, equivalent to a digital Rolodex, it has transformed into a robust system for managing all customer-facing business processes.
January 21, 2014
Over the past decade, SugarCRM has gone from an open source project to one of the most popular CRM vendors in the world. That growing popularity has provided SugarCRM with sixteen consecutive quarters of revenue
December 17, 2013
While we continually strive to provide useful, engaging, and insightful information about CRM, sometimes it’s good to go straight to the source. With that in mind, we’ve put together a collection of three great SlideShare
September 12, 2013
CRM hasn’t always been the robust, stand-alone software many businesses rely on today. Over the past four decades, it has evolved from various other business programs. During that time, the CRM industry underwent sea changes
May 18, 2013
G2 Crowd is a Chicago-based startup that is looking to disrupt the traditional analyst approach to rating software and software vendors. G2 Crowd’s G2 Grid for CRM can be viewed as a crowdsourced alternative to
