Selecting a small business CRM is about understanding the drivers of successful customer and prospect relationships. A sales team that relies on face-to-face meetings will have different CRM requirements than employees of an e-commerce startup.
In a flat world, does it matter to a CRM buyer where a CRM company is headquartered? Generally not. However, there are cases in which the location of a CRM company can influence a CRM
In a previous post, we wrote about interest in marketing automation vendors, based on Google brand searches over the course of 2015. Not surprisingly, we discovered that the search term “hubspot” registers as having the
Marketing automation and CRM are two different systems with the same underlying purpose. They’re both designed to increase sales by improving your ability to communicate with customers and potential customers. With this shared purpose in
With so many big name vendors dominating the news, it would be understandable to wonder, “is there any room left for new CRM startups?” With industry giants like Salesforce, Microsoft, Oracle, and others in the
If anyone still had any doubts about the potential of the wearable market, the introduction of the Apple Watch should serve to remove them. By some estimates, the wearable market is currently growing at ten
A recent IDG study predicts that enterprises will spend about $8M on big data in 2014, while 70% of enterprise organizations have already or are planning to deploy big data related initiatives. The big promise
Picture this: you’re driving home from the office and an alert pops up on the dashboard of your car, letting you know that your tire pressure is low, prompting you to stop by the gas
Since the mid-1980s, CRM software has undergone an incredible evolutionary process. From a basic contact management platform, equivalent to a digital Rolodex, it has transformed into a robust system for managing all customer-facing business processes.
Over the past decade, SugarCRM has gone from an open source project to one of the most popular CRM vendors in the world. That growing popularity has provided SugarCRM with sixteen consecutive quarters of revenue
While we continually strive to provide useful, engaging, and insightful information about CRM, sometimes it’s good to go straight to the source. With that in mind, we’ve put together a collection of three great SlideShare
CRM hasn’t always been the robust, stand-alone software many businesses rely on today. Over the past four decades, it has evolved from various other business programs. During that time, the CRM industry underwent sea changes
G2 Crowd is a Chicago-based startup that is looking to disrupt the traditional analyst approach to rating software and software vendors. G2 Crowd’s G2 Grid for CRM can be viewed as a crowdsourced alternative to
CRM Switch conducted a survey of 752 employees from different U.S.-based companies in order to determine the relative market share of each of the popular CRM systems. The overall results of the survey had a
Company
® 2023 CRM Switch. All rights reserved.
