February 5, 2019
When you hear the words “peanut butter and”, there’s a very good chance your brain expects the next word to be “jelly”. That’s how it is right? Those two things always go together. In the
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March 14, 2018
When it comes to customer relationships, just because many of us work for companies that have state of the art CRM systems and related technologies, we shouldn’t rely on technology to do all the relationship
June 10, 2014
While CRM software is increasingly becoming a tool used by a wider variety of people in a business, it’s still most closely associated with being a tool for sales professionals. It provides good salespeople with
February 7, 2012
The CRM market is currently experiencing rapid growth; analysts expect the global CRM market revenue to hit around at least $18 billion in 2012. Read on for some details on CRM market share.
September 17, 2011
There continue to be pockets of resistance within many sales teams to regularly entering and maintaining important prospect and customer data. Here are ten ways to improve CRM adoption within your sales organization.
December 8, 2010
If you are switching from a contact manager or a legacy CRM system to a new CRM system, Salesforce and Sage CRM may be among the applications you are considering. Let’s look at both the
May 1, 2010
Legacy contact managers, by definition, are contact-centric in their design. Each contact is a separate record and does not contain a unifying, company ID. While a contact-centric structure is well suited for B2C sales and
April 22, 2010
Relational Data in a Flat File Database Certain legacy contact managers do not allow for the creation of custom tables (objects). As a workaround, when there are multiple occurrences of the same type of data, a series
February 23, 2010
Today’s business environment is more of a moving target than ever. Employees are demanding increasingly more from the business productivity tools that they use in order to be more efficient, to keep up sales levels