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Blog Posts

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CRM

A CRM Process
Steve Chipman

A CRM-Supported Process: From Awareness to Loyal Customer

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Steve Chipman January 21, 2024
CRM Databases
Steve Chipman

A CRM Database: The Tables & Fields Behind the UI

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Steve Chipman February 23, 2023
CRM Executives
Steve Chipman

What is CRM, and what are its positives and negatives?

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Steve Chipman February 3, 2023
Staff Writer

How is CRM Related to Online Marketing?

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Staff Writer February 5, 2019
Depersonalized Customer Relationships
Steve Chipman

Keeping Relationships Personal When CRM Makes Depersonalization Easy

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Steve Chipman March 14, 2018
Steve Chipman

Contact-Centric Contact Managers vs. Account-Centric CRM

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Steve Chipman May 1, 2010
Steve Chipman

Using Flat CRM Fields vs. Related CRM Tables

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Steve Chipman April 22, 2010
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