Buying CRM
CRM Vision: Essential For Digital Transformation
Many CRM initiatives suffer from a lack of vision. The challenges we’ve seen over the years follow a familiar pattern. Organizations breaking from a typical
July 11, 2023
Recent Blog Posts
Implementing CRM
CRM Implementation Myths
A correctly implemented Customer Relationship Management (CRM) system can significantly enhance business operations. However, several misconceptions may deter organizations from fully leveraging CRM capabilities. Let’s
May 9, 2023
CRM Value
11 Reasons Your Company’s CRM Adoption Is Frustratingly Low
Whether your company’s CRM system was implemented a decade ago or launched last month, there are likely “pockets of resistance” to adopting the CRM system.
March 3, 2023
Business Technology
16 Important Advances in Business Technology
There have been many significant advances in business technology this century, almost all enabled by the internet, ubiquitous broadband, improved software development tools, the scalability
February 26, 2023
CRM
A CRM Database: The Tables & Fields Behind the UI
A CRM database is a secure, centralized repository of customer information that stores, tracks, and helps analyze customer data and interactions. Most business people are
February 23, 2023
CRM
What is CRM, and what are its positives and negatives?
Customer Relationship Management (CRM) is many different things, ranging from a strategy to software to a ticker symbol. We’ve cataloged a variety of perspectives on
February 3, 2023
Buying CRM
14 CRM Review Sites For You To Review in 2025
We have compiled a list of CRM review sites for people considering investing in CRM (Customer Relationship Management) software in 2025. In today’s reviews-driven marketplace,
February 1, 2023
Data Migration
Legacy Data Migration: Questions to Ask Yourself
If you plan to migrate your company’s legacy data into a new CRM system, there are several questions to ask yourself as you start to
November 7, 2022
Implementing CRM
Should You DIY Your CRM Requirements?
You have wisely decided to gather and document your organization’s high-level CRM requirements before engaging CRM vendors and sitting through demonstrations. This process means interviewing
October 4, 2022
CRM Value
How to Increase CRM Usage by Salespeople
Many sales teams continue to resist regularly entering and maintaining important prospect and customer data in a CRM software app. Getting clear benefits from customer relationship management software is
September 17, 2022
Buying CRM
What is a CRM Vendor Scorecard (and do I need one)?
Whatever you call it — a vendor scorecard, a report card, or a feature matrix — you can streamline your CRM buying process and sort
August 19, 2022
Buying CRM
CRM Selection: Seven Proven Steps
As many Customer Relationship Management software vendors have upped their game, CRM selection has become more complex over the last several years. The playing field
June 28, 2022
