February 19, 2021
A comparison between Zoho CRM and HubSpot CRM. Find out which one is better for your business.
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October 28, 2019
For those new to the world of CRM, one of the most common assumptions is that CRM is a “one size fits all” solution that can be implemented in a business of any size and
January 3, 2019
When it comes to the CRM selection process, it can be easy to get caught up in all the sales hype, features fascination, and cost comparisons. Knowing that your business needs a CRM system is
December 5, 2018
One of the unspoken assumptions our prospects have when they come to us to discuss help with CRM evaluation and selection is: whichever product is selected, it will be better than what’s currently in place.
May 27, 2018
An extensive, fact-based comparison between Salesforce and Microsoft Dynamics 365.
April 30, 2018
It’s difficult to start a CRM requirements document from a blank slate. While every business is different, the following set of example CRM requirements, which are based on a fictional kiosk manufacturer, provides a framework
February 13, 2018
Use this CRM cost calculator to estimate your organization’s total CRM investment over the number of years you specify. The total cost of CRM is more than just the CRM subscription fees. We have taken
January 2, 2018
Updated: January 6, 2020 Thinking about investing in CRM software in 2020? In today’s reviews-driven marketplace, the starting point for many is to look for a CRM review site. The proliferation of business technology vendors
October 14, 2017
Like all databases, a CRM database has tables. Tables are the most important component of a database. Data are stored in rows within tables. In CRM systems, the Account table stores company information. The Contact
September 6, 2017
Many manufacturing companies have had thriving businesses for decades, without the help of a standalone CRM system. For most of these manufacturers, the ERP system has served as the company’s shared repository customer information. Individual
August 22, 2017
Popular software evaluation sites include a CRM category among hundreds of other software categories. For many categories of software product, making a vendor decision purely based on ratings and reviews on software evaluation sites represents
June 28, 2017
CRM selection has become more difficult over the last several years, as many vendors have upped their game. They playing field has become more level. While healthy competition ultimately benefits all organizations, an abundance of
May 30, 2017
While there are hundreds of industry analyst firms worldwide, a handful are well known for their CRM industry analysis and visualizations. Each CRM industry analyst company takes a different approach to visually representing the CRM
May 19, 2017
Zoho has announced a 10 app bundle called Zoho CRM Plus. With the bundle’s capabilities and price point, should it be on your vendor shortlist?
January 4, 2017
The cost of a CRM subscription is not the only component of CRM expense. In fact, depending on the size of an organization and/or the complexity of requirements, there can be at least six different
December 22, 2016
A CRM RFP can lead to a prolonged procurement process, while doing little to clear up uncertainty about vendor product fit and services pricing.
December 13, 2016
CRM user license costs are only part of the initial cost of a CRM system. Another cost is CRM professional services. Some companies make the decision to self-implement their CRM system. This is usually because
October 18, 2016
A feature and functionality comparison – GoldMine versus Salesforce. Which CRM solution is better for your organization?
October 17, 2016
In the CRM purchasing process, a common sequence of events for CRM buyers is to first go through a round of vendor demos and to then decide on and commit to a specific CRM vendor.
September 27, 2016
The deeper your organization goes into requirements early in the CRM evaluation process, the more successful your CRM implementation will be.